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HELP CENTER

Everything You Need to Know

As part of our ongoing commitment to excellent customer services, we’ve compiled a list of frequently asked questions with their accompanying answers. If you’re looking for additional information - get in touch today.

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DO YOU OFFER GIFT CARDS?

Yes we do offer gift cards, at this time gift cards can only be redeemed on our online site. We cannot accept gift cards at our pop-up events.

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WHAT ARE THE PAYMENT OPTIONS?

We accept credit and debt cards as well as PayPal and Charlie & Max Bandana Co gift cards at our online store. Our pop-up shops accept credit and debit cards as well as Venmo, PayPal and cash payments. 

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WHAT IS YOUR RETURN POLICY?

All items are FINAL SALE, each item is custom and made to order so we are unable to take any returns at this time.

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